Policy Page

Payment Info:

Square is our payment processing service, which is an electronic payment processor that allows customers to send money securely without divulging card numbers or bank information to the merchant. You can use this service even if you do not want to sign up for an account of your own.

We also accept PayPal. You can use a credit card, debit card, or your PayPal balance to make payments. PayPal is an electronic payment processor that allows customers to send money securely without divulging card numbers or bank information to the merchant.

Shipping Info:

Most orders are shipped via USPS or UPS Ground within 1-5 business days. Please allow up to 5-8 business days for your items to arrive. Contact us if you need your item more quickly and we will do our best to accommodate your request.

Orders over $50.00 may be shipped "signature required" for delivery. 

Please understand USPS & UPS delays can occur due to holidays and other high-volume periods of the year.  We have no control over these delays and cannot be held responsible for them.

Please contact us if you are unable to receive shipments via USPS! Also, if you need your package delivered to a P.O. Box, please be sure to include that information when filling out your shipping information during check-out.

Refunds:

We value your business and satisfaction! If you are not completely satisfied with your purchase, you may return it for a refund or exchange within 30 days from the date of receipt (customer pays return shipping). We will gladly accept the return/exchange on your merchandise provided that all merchandise is in its original packaging and is in no way damaged or used.

If you receive an incorrect item or an item that has been damaged in transit, you may return it for a replacement (seller pays return shipping) or refund, if a replacement is unavailable.

Please contact us within 5 days of purchase (or anytime you have a question or concern) at: cheryl@shopkfarms.com. Please provide your name and a brief description of the problem.

Refunds are issued immediately upon receipt of merchandise back to us at: K Farms Pet Gifts, 15027 Buffalo Lane, Brooksville, Florida 34613

Privacy Policy:

Here at K Farms your privacy is very important to us, and we are committed to the security of your data!  We will never sell, distribute, or lease your personal information to third parties. Your data is collected for the sole purpose of fulfilling your order and any customer service support that may be required. Any information provided to us will not be shared with any other company or 3rd Party. The information collected is as follows: Name, Billing Address, Shipping Address, Home Phone, E-mail. Financial information is never shared with us. Our payment processors are Square and PayPal.  During the check-out process, you will be re-directed to either Square or PayPal to complete your order. Your credit card information is transmitted securely via PayPal or Square and is never visible to us, the merchant.  We value your continued business and will be happy to answer any questions. You can reach us at: cheryl@shopkfarms.com

Creating an account on our site does not opt you into any email promotions, newsletters, spam or unwanted emails. A customer account is available for your convenience only. 

PRICING DISCLAIMER

We reserve the right to correct any pricing errors such as typos or the omission of a price. If you find an item priced at $0.00, you can assume it is clearly an error, and you should email us to get the correct price.